Objections!
This page is where we will post responses to objections. Our job is to learn responses to every objection and rebuttal. We will collectively grow this page together. New objections will be added weekly. Please be sure to memorize and practice all these objections. If you find a new and better response we will update it. Good luck Heavyweights?
Remember to always follow all objections and or questions with a quesiton. The person asking questions is the person controlling the conversation. Never lose control of a conversation with a seller!
What’s your offer?
Well in order to make you an offer we actually close on, I need to get some details about the property, like its condition and make up.
(If they persist)
I don’t want us to make you a promise we couldn’t keep, and not knowing exactly what’s going on on the inside of the property makes it impossible to make you an offer first. If that makes sense.
What does your company do with these houses?
We buy properties like yours and fix them up into HGTV condition and then either sell them or rent them out.
I have to talk to my spouse
I completely understand that, is selling your house something you have already discussed?
Well if you have already discussed it, do you think she will feel relieved if you got it done?
Let me think about it.
I understand wanting to think about it. When is a good time for us to connect again?
(Set the appointment for the next few days, then ask)
Just so I’ll know what questions to answer when we talk, what was it you were wanting to think about? Was it the timeline, the price you wanted, or what?
I don’t want to give you a price
Well do you have a ball park?
(Still won't give price)
When you decided you wanted to sell what was the number you had in mind?
(Still won't give price)
If you’re asking me how much I’d like to pay, I mean I’d love to pay 100 dollars for a property like in the 1800’s, but obviously that’s not gonna happen. (Laugh) So how much will you need for us to move forward if your house does qualify for a cash offer?
(Still won't give price then book the appointment as long as they have motivation to sell)
Why can’t you give me an offer now
Great question, my role is to collect data for our underwriting team to make a decision on what properties they will buy this month. If your property qualifies, we will get this done for you as fast and smooth as any transaction you’ve ever had.
I’m not going to let you low ball me
The last thing we want to do is low ball our clients. Our job is to create a win for you and a win for us. If it doesn’t make sense for either one of us there is no reason to move forward.
How long will it take to get my money
The great thing about working with us is we pay cash so there is no approval from banks or appraisals. How soon did you want to close?
Why does my spouse have to be on the call
Because they will need to sign the paperwork at the close, for that reason we like to have you both on the call if that makes sense.
“How did you get my number?”
SAY: We just bought a property in your area, so we just used the internet to get the phone numbers of the neighbors. I hope that’s not too much of a bother… but are you in fact interested in an offer on your home?
“Where did you buy a house in my area” or “Where is my number on the internet?”
SAY: Oh my boss is actually in charge of that, he just asked me to give you a call, but do you have any interest in an offer on your home?
If the Seller is NOT interested
SAY: What if we presented an all cash offer that you liked…would you consider selling at this time?
If Seller is STILL NOT interested,
SAY: Ok, I understand, would you happen to know anyone that is interested in selling? We can close quickly in 14 days or less. We just paid $1,000 for a referral fee.